An international company specializing in agricultural products and fertilizers research and development wanted to adopt a BPMS to accelerate chemical products’ trials, having the data secured from the first till the final stage of the process, eliminating information loss during the workflow stages.
Initially, the data given for review was stored in unstructured text format and was different among business units. This, most of the times caused missing points and time loss. Information should be centralized, managed effectively and revised during the years as the client’s vision to save earth resources and comply with legislation remains vital.
Using Comidor’s workflow designer it was secured that only users with specific role could participate in each stage execution, based on specific parameters. Paper/text template was digitalized so that it fits the purpose with low-code custom fields and forms. Users had an active role in the whole UI customization process providing feedback and requesting changes that were implemented using agile methodologies. Business rules were set up by the client’s IT employees, who were able to adapt to the system configuration and management after initial training.
Holding all trial information in a central repository, created a transparent environment where management can refer to older trials, check results and tests performed and finally support decision making and predictability. Tasks and Emails for each workflow stage are automatically generated upon critical process change, reducing time spent on communicating messages to relevant people.
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